Quextreme Terror FAQs - Quex Activity Centre
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QuExtreme Terror Terms and conditions and FAQS

 

CAN I GET A REFUND IF I GET SCARED?

No, you are entering an entertainment venue which is intended to scare you.  Do not enter if you don’t want to be scared.

ARE THERE ANY SCARE ACTORS?

We have probably the best team of scare actors in the world! Our actors vary in age and size and they all know how to make you jump!!

WILL THE SCARE ACTORS TOUCH ME?

No, our trained and experienced actors will not touch. We also insist on the same curtesy. Anyone who is perceived as being aggressive to our team, security will eject them.

WILL MY GROUP BE ABLE TO ENTER ON OUR OWN?

Not usually. Guests enter the scares in groups of up to 8 at a time. If you are in a smaller group, then you may be put together with other guests.

HOW SCARY IS IT?

This is not for sissys!

ARE THERE ANY AGE RESTRICTIONS?

Ages 11 and over. Under 16’s must be accompanied by a ticket holding adult.

IF I GET SCARED CAN I GET OUT?

You will be able to leave any of the scares at any point if you feel the need.

LAST ENTRY IS 8.30PM ALTHOUGH THE EVENT GOES ON TILL LATE, WHY IS THAT?

The reason for the strict “no entry after 8.30pm” is to ensure that everyone has enough time to experience all the scares. The earlier you arrive, the less likely you are to experience long queues.

WHAT SPECIAL EFFECTS ARE BEING USED?

We will be using strobe lighting, pyrotechnics, sound effects and smoke in our scares.

IS THERE ACCESS FOR WHEELCHAIR USERS?

Due to the nature of the scares, none can be accessed by wheelchair users.

I HAVE A HEART CONDITION, SHOULD I ENTER THE SCARES?

If you have any concerns with a heart condition, then it would be advised not to attend any of the attractions.

I AM PREGNANT, SHOULD I ENTER THE SCARES?

Due to the nature of the scares, we would not recommend pregnant ladies should attend.

I SUFFER FROM CLAUSTROPHOBIA, SHOULD I ENTER THE SCARES?

Due to the nature of the scares we don’t believe they are appropriate for anyone who suffers from claustrophobia.

CAN I FILM OR TAKE PICTURES IN THE SCARES?

No, filming and/or taking pictures in the scares is strictly prohibited.

CAN I ILLUMINATE MY WAY THROUGH THE DARK WITH A TORCH/PHONE/LIGHTER?

No, using any of these devices is strictly prohibited. Anyone persistently breaking this rule will be asked to leave.

CAN WE BRING OUR OWN FOOD AND DRINK?

No, only food and drink purchased on site is permitted.

WHAT FOOD AND DRINK DO YOU HAVE ON OFFER?

We have a selection of BBQ food, snacks, hot and cold drinks available to purchase onsite.

IS THIS AN OUTSIDE ATTRACTION?

Yes, all the mazes are operated outside in fields and woodland so please bring suitable warm clothing. For safety reasons, no flip flops, sandles or heels are permitted in the mazes.

WHERE IS THE ENTRANCE?

The entrance to this event is at the Maize Maze and access to that is via the main entrance of Quex Park on Park Lane.

IS PARKING AVAILABLE?

We have ample FREE parking onsite.

DO I HAVE TO PRE-BOOK OR CAN I JUST TURN UP ON THE NIGHT?

We are setting back 50 tickets each night for people to buy on the gate and these will be sold on a first come first serve basis. However, we advise you pre book your tickets online to avoid disappointment.

HOW MANY MAZES DO YOU HAVE?

We have THREE separate mazes that promise to TERRIFY the pants off you! They are; CLOWNS OF THE CORN, SINISTER:THE RECKONING & BLOOD SHED!

HOW LONG DOES EACH MAZE LAST?

The times on each maze varies. Depending on your group size and how scared you are, they can last from 10 to 20 minutes.

CAN I ENTER A MAZE MORE THAN ONCE?

Your admission includes one visit to each of the three mazes. However, we will be selling single additional maze passes on the night (subject to availability).

WHAT IF I TURN UP TO BUY TICKETS ON THE GATE AND YOUR SOLD OUT?

We are setting back 50 tickets each night for people to buy on the gate. These will be sold on a first come first serve basis so make sure you arrive nice and early. To guarantee you get a ticket, we advise you pre book online.

Extreme Weather
The event will continue in most weather conditions, however if the weather becomes severe, compromising safety then we will close the event. Refunds will not be given just because its raining as long as it is safe to continue we will. We remind you to dress appropriately for the forecasted weather conditions. Extreme conditions include but are not limited to, Thunder storms, hurricanes, gale force winds, Heavy snow etc.

Refunds
If less than 7 days remains before the event and you decide to cancel a 50% refund will be given, if less than 24 hours remains no refund will be given.
If we cancel the event for any reason other than that for a reason beyond our control you will be given a full refund within 7 days of notification of the cancellation.

Age limit
The scares are open to those 11+ however all under 16s must be accompanied by an adult.

Acknowledgement of risk
You Acknowledge that you are attending an event that is located in outdoor spaces of which constitute as the natural environment and have been modified for the scare attraction, you are entering at your own risk and acknowledge that the terrain is uneven, muddy and potentially slippery in places, although we will do all we can to ensure your safety is maintained we will not be liable for people being stupid and failing to follow safety instructions, you acknowledge you may be chased or jumped out on in an attempt to scare you as part of the attraction and you accept any risks that may be associated with this, DO NOT ATTEND if you cannot accept the risks you are potentially open to, this includes but are not limited to, falling over, running into things (we ask you to avoid running) twisted ankles, etc etc. This is a fun event and as long as the rules are adhered too no harm will come to you.